Mobile Beauty & Holistic Therapist

Vicky's Beauty Treatments

Vicky’s Beauty Treatments Privacy Policy

Introduction

Vicky’s commitment to you is that I respect any personal data whether it be written or images, you share with me and keep it secure and safe. 

I only ask for data that is necessary when carry out treatments. This is for insurance reasons and to protect you as a client.

The data I collect

The data I collect will only be collected with your consent.

From you:

  • Name
  • Address
  • Phone Numbers
  • Email 
  • Date of Birth
  • Health & Medical Information
  • Treatment pictures
  • Your comments & reviews
  • Your social media username if you interact with Vicky’s Beauty Treatments social media pages.
  • To better your web experience, information about your computer (IP address/what browser you’re using and what type of connection you are using) is collected during your visit. 

Third Parties:

  • Any data that is supplied from a parent/carer on your behalf. 16 years and younger need an adults consent to carry out any treatments. 
  • Any family or friends that are booking treatments or buying gift vouchers for another member as a surprise. 

What is the data used for?

By the data protection law, I only use your personal information if I have the lawful basis to do so. 

  • Legitimate Interest
  • Aiding you to have the correct treatment to suit your personal needs and have the best possible customer experience. 
Relationship Purpose Lawful Basis
Client Provide you with correct treatment procedures to meet your personal needs.  In gathering the correct medical and lifestyle information.
Your name, contact details and date of birth.  In gathering this information to be able to contact you for future appointments and offers with your consent.
Your contact preferences to book or cancel appointments. In holding your contact details and consent to contact you by an electronic device. 
To keep record of all treatments which have been carried out on yourself. If any issues that may arise or to refer back to, to carry and the best possible treatment experience for you. 
If you provide images of before and after treatments or products. If you give consent for the images to be taken and shared on social media for marketing. 
If you enter any competitions on social media. To allow engagement with a wider community outside of Vicky’s Beauty Treatments.
If you like or share any posts published on social media. To allow better marketing and engagement. 
If you enter your contact details into the online contact form on Vicky’s Beauty Treatments website. To respond to your query and aid in helping you.
To provide contact preferences for marketing (offers/rewards) To aid in marketing and keep you up to date with promotions.

How your data is kept secure and processed.

Your personal data is processed first of all when you are present at your initial treatment by filling out a client consultation form. 

Your client consultation form will have a treatment record attached to it which will be updated after every treatment carried out.

Your data is kept safe and secure in a lockable box file.

Vicky’s Beauty Treatments communication with you

By becoming a client at Vichky’s Beauty Treatments I will take appointment bookings/cancellations by telephone, text, email and messenger and Facebook appointment tab.

If you decide you would like to opt in for regular promotions and birthday rewards I may contact you via post or in some cases by email or text.

If you use the online contact form on the website you will get a response via email or phone depending on the contact details you have provided. 

Retention

Your personal information will be kept up to 7 years after your first treatment date due to legal requirements and my insurance policy.

If you have not had treatments for 7 years or longer your personal information will be destroyed securely and you will not be contacted by Vicky’s Beauty Treatments. 

Your Rights

You have a right to ask for a copy of all the information held on you. This is known as the subject access right. By law we have to get this information to you within a month. 

At any time, you as a client have the right to stop any data being collected if it no longer serves its purpose.

If you request this, all data will be destroyed unless its needed for insurance or legal reasons.

If you have any queries on the privacy policy please email at Vicky@v-b-t.co.uk